Understand the reasons behind denials.
Dive into why claims were eventually paid.
Break down, categorize and analyze denial reasons.
Narrow denial scope to understand reimbursement loss.
If you are seeking true change in your revenue this year, you’ll want to commit to a modern technology platform that can assist your journey. A modern platform built with the top issues of today's RCM landscape (not designed forever ago) is less of a disruption than you might think - especially the way it can increase your current revenue overall. To help you pick the right partner, your software should include the following:
837s (claims sent to payer)
835s (remits sent to practice)
Historical claims data
Compare hundreds of millions of historical claims and remits
Identify billing and submission errors automatically
Group similar denials by root cause
Surface actionable insights on an easy-to-digest dashboard
Diagnosis code changes
Modifier additions or changes
Diagnosis pointer corrections
Documentation requirements
Decreased initial denial rate
Increased clean claim rate / first-pass acceptance
Accelerated cash flow
Decreased cost to collect
Improved denial recovery rate
Building a better denials prevention engine isn't just about technology—it's about transforming your revenue cycle culture from reactive to proactive.
Reactive mindset: "Denials are inevitable. We'll deal with them when they come."
Proactive mindset: "We can identify and eliminate denial patterns before they cost us time and money."
This shift requires:
The question isn't whether you can afford to invest in denials prevention: It's whether you can
afford not to.

For practices operating on thin margins, preventable denials represent a massive
opportunity. Rather than accepting denials as an inevitable part of revenue cycle management, a sophisticated prevention engine allows you to:
The practices that thrive in today's challenging reimbursement environment aren't those with the best appeals teams—they're the ones that prevent denials from happening in the first place. With the right prevention engine, powered by AI and built on a foundation of comprehensive claims data, your orthopedic practice can shift from chasing denied dollars to proactively protecting your revenue.
And with Rivet, you can prevent denials now.
"Rivet is a revenue cycle must-have. We can accomplish more — faster — using Rivet than anything else out there," said Andi Wilkinson, RCM Supervisor at Austin Retina Associates
“The analytics tools in Rivet show reimbursement trends blocking revenue. I can filter and manipulate the data from the big picture insights to individual claims, which makes systemic changes simple and puts us in a better position in insurance partner discussions.
“Rivet is a revenue cycle must-have. We can accomplish more — faster — using Rivet than anything else out there.”
"Rivet gives an inclusive view of all of our claims in one place, at one time. It truly is the one-stop shop for revenue analytics," said Amanda Hager, RCM Supervisor at Generations Family Practice.
“Rivet gives an inclusive view of all of our claims in one place, at one time. It truly is the one-stop shop for revenue analytics. I can do it all on an easy-to-use platform that I can turn to at any time.”
Amanda Hager said multiple EMRs weren't an issue. In fact, “Rivet allowed us to funnel all our data from multiple platforms into a single software that gave us the insight to empower our revenue cycle. We couldn’t be happier with the result.”
The result, as it happens, is that Generations Family Practice has discovered (and mostly recovered) $250K in payment discrepancies and recovered over $90K from denials using Rivet.
“Having a deep visibility into underpayments and denials and knowing where to push back on appeals has been crucial in getting paid. We were able to discover and recover thousands of dollars of what would have been lost revenue because of Rivet.”
Hager couldn't say enough about how Rivet's "one-stop shop" has influenced her team.
“There are a thousand reasons to use Rivet, but the main one that we enjoy is the transparency into our claims. In seconds we’re able to deep dive into our denials, underpayments, overpayments, and claim trends. The data is all there and I can analyze it without having to spend any manual effort.”
Rivet Revenue Diagnostics does more than build a denials prevention engine. Gain a confident picture of your financial health in real-time with customized analytics, reports and net revenue projection dashboards. Explore the financial impact of your underpayments and denials, removing future denials with our robust AI powered denials prevention engine.
Where other software stops, we begin. Optimize your KPI management now.
Rivet addresses denials in two ways: prevention and resolution. Rivet Prevent stops denials before they happen by using AI to analyze your historical claims data. It compares denied claims with their corrected, paid versions to identify exactly what went wrong—whether it's a missing modifier, incorrect location code, or other billing issue. The system surfaces these patterns on an easy-to-use dashboard, allowing your team to build billing edits and process improvements based on real evidence from your own claims. On average, customers achieve a 20% year-over-year reduction in denial rates. Claim Resolution streamlines the workflow for denials that do occur. It auto-assigns claims to the right team members, auto-generates appeal forms, and auto-fills payer portals to eliminate manual data entry. The system also provides productivity tracking and organizes denials by pattern so teams can work similar claims in batches. Customers increase recovered denials by 16% and work 15-20% more claims using Rivet. The result: reduced denial rates, accelerated cash flow, lower cost-to-collect, and more time for your team to focus on strategic work rather than rework.
Explore how advanced analytics and AI-powered prevention tools can transform your revenue cycle from reactive to proactive with Rivet.