You might not realize, but 92% of your patients want an estimate for their care — like they would receive for anything they are paying for. And now more than ever — they are the first to fund their own health care. How are you delivering for them? With the high demand for you to do more in less time, the No Surprises Act breathing down your neck, and the need to financially collect more of what is owed to you, it’s near impossible to deliver across the board.
With Rivet, tackling the demand for knowledge, clarity, compliance, and upfront payments becomes a breeze for a team of any size. Our easy estimate generation engine pulls all of the right data together through a simple dashboard. By simplifying back-end accounts receivable work, we save you time and money. Rivet speeds your accounts receivables with deep features you need and extreme flexibility you want.
Leverage our deep features and data depth to customize, navigate, and produce more from your teams’ effort. Seamless and simple, Rivet contract management brings all of your data together to make modeling your next negotiation dead-simple. Our estimate, available in multiple languages, has logic verification to assure accuracy from the start. With Rivet, your team can do more and look up less.
Create upfront estimates in seconds — so the patient can understand their expected costs without days of waiting. With easy to read and understand emails and texts reflecting the accurate cost information they want, prepayments are enabled and simply a click away.
Rivet has a true customer and patient centric design. The Patient Pricing product was created and is continuously improved by experts who are focused on ease of navigation, access and use. When the front office can deliver seamlessly for patients it’s truly delightful for all.
“With Rivet we see cost savings in automating countless manual processes and less AR days. Plus, their customer support makes it feel like their team is right in our office.”
“Rivet’s estimates show exactly what patients are being charged for, how much of the deductible the patient has met, and how we’re applying it. It makes having the financial conversation really easy and keeps the patient informed. Not to mention, it has helped us get better at collecting from patients up front so we don’t have to chase the money on the backend.”
Chief Executive Officer
“Rivet is a more modern solution that’s sped up our process overall. With Rivet, we’re able to get the estimate out to the patient more quickly, allowing the patient to pay using their computer or phone, technology that patients have come to expect.”
Director of Revenue Cycle
“Patients don’t have to contact us and reach a staff member to make a payment. If you have busy staff, and you miss that call, I feel like you just missed out. You don’t know if they’re going to call back.”
Patient Accounts Specialist
“Rivet is 1,000 times easier to use than what we were using before. We started out having two of us using Rivet and now 15 of our staff can use it without the need of formal training. It’s so user friendly. Wherever you need or want to go is, for the most part, self explanatory.”
Business Office Director
“Our patients like to know what they owe ahead of time and there are no surprises when we collect it from them. Not only is it a better patient experience with transparent pricing, but it makes a huge difference in our patient A/R as well. With changing coverages, deductibles, and eligibility, it can be hard to produce truly accurate estimates at scale. But with Rivet, running eligibility and estimates it’s a quick, one-stop shop.”