“I work entire lists of denials in Rivet and resubmit claims to payers in bulk. Then, Rivet automatically moves the recovered claims out of my worklist and into a recovered section. I don’t have to worry about keeping my list up-to-date because Rivet does all the heavy lifting. We’ve saved so much time and energy when it comes to reworking claims. With Rivet, we’re working smarter, not harder.”

Angela Phillips

Medical Billing Specialist

“Rivet is 1,000 times easier to use than what we were using before. I loved the analytics piece, the reporting, that it was so easy to use, that you could drill down different ways, and that it integrated with our practice management system. I knew this is what we had to do and it’s been a great investment for us.”

Tonia Bateman

Business Office Director

“We’re so on top of our denials we’re getting claims off of our reports before they can even hit our reports. We’re no longer seeing denied claims become 180+ days old.”

Shantelle Knight

Insurance Processor Services Trainer

“I can click on the claim and Rivet tells me everything I need for denial rework. After a claim is submitted in our EHR, it takes anywhere from two-to-three weeks before I know about a claim being denied. But in Rivet, I know if a claim is denied within seven to ten days.”

Theresa Mayfield

Revenue Cycle Manager

“There is no way to know how well your contracts are performing without a tool like Rivet. The analytics and data aggregation tools in Rivet are great: we can sort and display claims data in ways you’d never be able to do on your own. It’s awesome. Rivet’s software is a necessity to manage medical practices of any size.”

Peggy Harris

Chief Financial Officer

“Our patients like to know what they owe ahead of time and there are no surprises when we collect it from them. Not only is it a better patient experience with transparent pricing, but it makes a huge difference in our patient A/R as well. ”

Kellie Ickowski

Practice Administrator

“Rivet’s estimates show exactly what patients are being charged for, how much of the deductible the patient has met, and how we’re applying it. It makes having the financial conversation really easy and keeps the patient informed. Not to mention, it has helped us get better at collecting from patients up front so we don’t have to chase the money on the backend.”

Stephanie Collins

Chief Executive Officer

“Rivet is a more modern solution that’s sped up our process overall. With Rivet, we’re able to get the estimate out to the patient more quickly, allowing the patient to pay using their computer or phone, technology that patients have come to expect.”

Christine Clingman

Director of Revenue Cycle