Rivet's a 'necessity to manage medical practices of any size'

Peggy Harris, CFO of Pediatric Specialists of Virginia (PSV), said they were initially interested in using Rivet to manage and monitor their contracts.

“Medical contracting is like the biggest black box,” Harris said. “It’s confusing on our side as the providers, and it’s confusing on the payer’s side as they adjudicate claims. Rivet's contract management tools offer insights that would otherwise be impossible to track.”

After about three years of using Rivet, y said she likes more than just the contract management capabilities. 

“The analytics and data aggregation tools in Rivet are great: we can sort and display claims data in ways you’d never be able to do on your own. It’s awesome,” Peggy said. “Rivet’s software is a necessity to manage medical practices of any size.”

But that’s not the best part. Harris said Rivet Payer Performance is where they get the most distinct return on investment. 

“It’s good to know if you're not receiving the proper contracted amount and nobody knows it,” Harris said. 

As Rivet continues to grow, Harris said she still loves working with Rivet’s customer support.

“Rivet’s software is a necessity to manage medical practices of any size.”

“One of the most rewarding parts of working with the Rivet team is that they’re enormously dedicated, responsive and interested in helping us. Just a really super group of people to work with.”