You’re leaking cash. Why is it OK to flush your revenue down the drain? It’s not. But it’s hard to find the leak, when you are in the dark.
That is where Rivet comes in. Think of us as the bright light you need to rescue your money. Since we are tailor-made for denials and other claim resolutions — we solve the issues from the ground up as an easy, to use, intuitive and highly customizable workhorse. With flexible team work lists, easy filtering, batch workflows, and personalized denial processing documentation we help you conquer one-off problems as well as systemic issues. Legacy systems were not built to deliver this way. In the end we help you recover your money — and the kicker — you get to keep 100% of your recovered dollars — no percentage fee collections.
Easy, personalized worklists, custom filtering and a simple, smart design lets your team of one or more experts make the most of their time. Hunting for answers is minimized while the ability to process more denials with the same team is maximized.
Since turnover and understaffing are constant issues that are likely to remain — Rivet provides a formalized learning ground to help your newest team reps consistently adhere to best practices. You can retain and document expert knowledge to assist freshly minted teammates to process denials like a pro. Your proven processes can be not only documented with a specific type of denial — but also attached to similar denials in the workload, simplifying processes and eliminating repetitive tasks.
With Rivet on your side — your team’s efforts are multiplied, their processes streamlined and their abilities amplified. And the best part — when you recover the denial owed to you — it all posts to your account, without a percent lost to collections.
“You have to go to the insurance companies’ portals to figure out what’s happening with Every. Single. Claim. Whereas with Rivet, I can click on the claim and it tells me everything I need for rework. After a claim is submitted in our EHR, it takes anywhere from two-to-three weeks before I know about a claim being denied. But in Rivet, I know if a claim is denied within seven to ten days.”
Revenue Cycle Manager
“We’re so on top of our denials,” she said, “we’re getting claims off of our reports before they can even hit our reports. We’re no longer seeing denied claims become 180+ days old.”
Insurance Processor Services Trainer
“Before Rivet we’d work about 30 appeals a month. I essentially worked about 300 in about 4 days.”
Data Analytics/Informatics Manager
Indiana neurology practice
“Everything I need to work a claim is in Rivet. I can analyze an individual claim without jumping through hoops and going through the payer’s website. It’s all there for me. I can customize my worklist and my team can customize theirs. I work entire lists of denials in Rivet and resubmit claims to payers in bulk. I don’t have to worry about keeping my list up-to-date because Rivet does all the heavy lifting. We’ve saved so much time and energy when it comes to reworking claims. With Rivet, we’re working smarter, not harder.”
Medical Billing Specialist