May Rivet Updates

As you’ve probably been gearing up for summer, we’ve been improving Rivet! See how we’ve upgraded our eligibility, estimates, payment and usability just for you!

Eligibility Improvements

  • Simplify your pre-verification workflow through Rivet’s filter, sort, and save features on the Appointments table, saving your personal worklists for later.

Payment Improvements

  • Now use Rivet's Requested and Collected filters to quickly identify and follow up, using SMS text messages and emails, with patients who haven't paid.
  • For Athena users:
    You’re already automatically posting patient payments to your Athena practice management system; and now you can also identify Rivet payments and simplify payment reconciliation when you set a custom payment type through Athena and Rivet.

Usability Improvements

  • Rivet now allows you to send patients customized PHI consent messages.
  • Mobile estimates and payments are now optimized for all screen sizes.
  • When adding a new patient, Rivet now automatically opens the patient detail page so you can simplify your new patient processes.

Estimates Improvements

  • Rivet now correctly identifies benefits on family-only plans.
  • Self-pay estimates just got easier—Rivet now allows you to manually enter "allowed" amounts on self-pay estimates to quickly calculate totals for patients without insurance.

Want to know more about Rivet? Schedule a demo.

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