Medical coding may only contribute to 5% of denials throughout the revenue cycle; however, these denials are entirely preventable. These mistakes affect revenue flow, necessitating claim appeals, delaying reimbursement or causing issues when coding audits are performed to determine level of coding compliance and accuracy.
Sidestep these common mistakes, get it right the first time, and keep the revenue flowing smoothly in your orthopaedic practice. Here are five directions to implement!
#1 - Improper 7th character in the ICD-10 code
When choosing an ICD-10 code, you need to review documentation and choose the correct 7th character to reflect coding to the highest specificity.
For example, if your provider documents that patient returns for followup care of an intraarticular fracture of right distal radius, S52.571D,(D) denotes subsequent encounter for closed fracture with routine healing, and x rays at the visit reveal a nonunion, you will need to change the 7th character to reflect the nonunion, S52.571K,(K) denotes subsequent encounter for closed fracture with nonunion. Pay close attention to the documentation given in those fracture followup visits to stay on top of accurate ICD 10 reporting.
#2 - Pre-assigning diagnosis for suspected illness or injury
Avoid assigning a diagnosis code when the documentation from the provider only states that the injury or illness is “suspected,” “likely,” or “probable”— a diagnosis that the provider ordered testing to rule out or confirm. This requires careful review of documentation to look for signs/symptoms of injury or illness, you will assign the proper ICD-10 for the sign/symptom when the documentation states no definitive diagnosis has been given until test reports are obtained.
For example, when a patient complains of knee pain and swelling following a twisted knee injury while skiing, the provider may state he suspects an ACL injury but will need to order an MRI to confirm the presence of a “suspected” tear. Assign the proper ICD-10 to capture the sign/symptom which is knee pain and swelling, M25.561/.562 and M25.461/462.
#3 - Failure to report T-code
It’s common for coders to fail to report an ICD-10 code from chapter 19 in the ICD-10 coding manual. Perhaps a patient presents for pain and instability in her hip. The x-ray shows the presence of total hip arthroplasty with loosening of one of the components. You’ll need to refer to the T-codes in chapter 19 to assign the proper code that reflects the complication, T84.030A/.031A, mechanical loosening of internal hip prosthetic joint, initial encounter based on laterality.
#4 - Inattention to parenthetical notes
Failing to give attention to the parenthetical notes following some of the CPT codes can result in inaccurate reporting and claim denial for bundling procedures.
Take CPT codes 20552 and 20553, for example. There is a parenthetical note following these codes which states these procedures cannot be reported with 20560 and 20561 for the same muscle(s), and a second parenthetical note stating if imaging guidance is performed, see 79642, 77002, 77021.
#5 - Overusing laterality modifiers
Laterality modifiers are widely used in orthopaedic coding to ensure coding to the highest specificity, but in certain coding scenarios, laterality modifiers are not needed. One of those being when the CPT code definition states “bilateral”. Take a look at CPT code 73521— radiologic examination for hips, bilateral, with pelvis when performed; 2 views. Appending RT or LT to this CPT will cause an automatic claim rejection or claim denial.
The key takeaways for avoiding these common mistakes are to read and comprehend the CPT code definitions; paying particular attention to the parenthetical notes. It is helpful to highlight and asterisk in your coding book to draw your eye to those details. You can even draw an arrow from the CPT code down to the corresponding parenthetical notes.
Read and familiarize yourself with ICD-10 coding guidelines and highlight key areas. Be on the lookout for direction of which 7th character to assign based on each category of codes and documentation provided.
It always comes down to documentation from your provider, so be sure to assign definitive diagnosis codes when documented and don’t assign signs/symptoms when “suspected” or “probable” terms are used. Look for “complications” in documentation and this will help direct you to assigning the proper T-code for the most accurate code reporting.
Would you like to offer your expert perspective to the Rivet community of thought leadership through our blog? If you are interested in being a guest blog contributor please let us know.
Rivet Health is the leading healthcare revenue acceleration platform for hundreds of practices and hospitals across the United States. Rivet delivers provider growth by powering the empowerment of healthcare through incomparable technology. Learn more about how Rivet can accelerate your revenue.