Rivet Health Blog

Achieving Better RCM for Gastroenterology Practices

Written by Alexa Reimschussel | Oct 15, 2025 4:18:32 PM

Running a gastroenterology practice today means balancing tight margins with complex payer requirements. Between a list of revenue cycle management acronyms, a wide range of procedures, and ever-changing stipulations regarding which billing codes to use, you’ve got your work cut out for you. Fortunately, there is a way to simplify gastroenterology revenue cycle management.

Investing in RCM gastroenterology software is a high-ROI move that can be great for your practice. With the right tools in your corner, you can simplify revenue cycle management for gastroenterology, reduce the administrative burden, and make smarter financial decisions. Here’s what you need to know.

Common RCM Challenges for GI Practices

Patient revenue cycle management for gastroenterology practices is filled with challenges, including:

Procedure-Heavy Scheduling and High Documentation Load

Colonoscopies, upper endoscopies, and other procedures require extensive documentation. Staff often juggle pre-authorization, prep instructions, and payer-specific coding, creating a heavy administrative burden. The result? Complex payer revenue cycle management for gastroenterology practices. 

If your practice is still juggling this high documentation load manually, you are setting yourself up for denials and payment delays. Stop bleeding revenue and start using modern RCM gastroenterology software.

Frequent Denials and Payer Changes

Gastroenterology coding is complex, and payers regularly adjust the rules. Even a minor error in a CPT modifier can lead to a claim denial, slowing down reimbursement. Winning at gastroenterology revenue cycle management means getting to the bottom of these issues and removing points of friction from your RCM workflows. You can’t afford to have anything standing between you and getting paid.

Staff Who Are Overwhelmed With Manual Processes

Revenue cycle management for gastroenterology is doomed to fail if it hinges on spreadsheets and basic clearinghouse tools. Without automation, your team will waste hours re-entering data, tracking down denials, and generating estimates. This leads to burnout and lost revenue.

What Effective GI RCM Software Should Deliver

Top solutions allow you to sort and filter through revenue cycle management metrics so you can slice and dice data on your own terms. These capabilities allow you to dig deep into data and uncover the root cause of revenue cycle challenges. The right gastroenterology revenue cycle management software will also equip you with these features:

  • Accurate Procedure Estimates: Tools should deliver real-time patient cost estimates for procedures like colonoscopies
  • Denial Management Workflows: Gastroenterology practices need built-in tools for batching, categorizing, and resolving denials so they don’t pile up 
  • Automated Revenue Cycle Tasks: Automation reduces errors and saves staff time 
  • KPI Dashboards and Payer Contract Visibility: GI practices must monitor denial rates, net collection percentages, and payer performance

By empowering you with these tools and features, a modern gastroenterology revenue cycle management platform gives you end-to-end visibility into your RCM workflows. If your actual revenue isn’t aligned with your projections, you can get to the bottom of why and resolve the problem. The ability to dig into the data gives you an edge over the competition while also promoting better patient experiences.

Additionally, effective GI RCM software should promote compliance with regulations like the No Surprises Act. Giving your patients a transparent look into their out-of-pocket expenses will promote trust and compliance while also protecting your practice from fines.

How Rivet Health Supports Gastroenterologist Practices

Rivet Health’s platform was designed with specialists in mind, so it’s a strong fit for GI practices. The platform’s Revenue Diagnostics service helps you pinpoint exactly where money is being lost and where you can make improvements. Features include:

  • Denial Batching and Resolution: Instead of chasing individual denials, staff can resolve them in batches, improving recovery speed 
  • Upfront Payment Support: Accurate cost estimates empower staff to collect patient responsibility at the time of service 
  • Actionable Insights: Rivet provides digestible reports that highlight payer underperformance and compliance risks

Integrating Rivet with your EHR or EMR system allows you to create seamless workflows. You can avoid the headache of disconnected tools and unlock the full revenue potential of your business. 

Sign up for an upcoming webinar or view an on-demand webinar to learn more.

Gastroenterology Practices That Use Rivet See Results

Implementing revenue cycle automation and diagnostics tools from Rivet provides immediate short-term gains and long-term benefits. Mid-market and smaller practices in particular benefit from streamlined workflows and clearer financial visibility. Perks you can unlock with Rivet include:

  • Time Saved: Staff spend less time performing redundant data entry and chasing claims  
  • Revenue Recovered: Practices collect more from both payers and patients, thanks to denial resolution and upfront estimate tools 
  • Better Staff Morale: With less manual tracking, billing teams feel more confident and less overwhelmed

The outcome is simple. Your practice spends less energy and resources on financial firefighting. Instead, your team can devote its time and attention to recapturing revenue.

Compare Rivet to Traditional GI RCM Solutions

Many practices still rely on clearinghouse bolt-ons or partial RCM tools from larger vendors. These “check-the-box” solutions often lack depth, leaving practices with gaps in reporting and denial management. Rivet takes a different approach:

  • Built for Revenue Teams: Rivet isn’t an add-on; it’s purpose-built for healthcare revenue optimization 
  • Equipped With Better Support: Rivet provides hands-on onboarding and customer support, making adoption smooth 
  • Designed for Seamless Integration: With compatibility across major EMRs and EHRs, Rivet avoids the pain of disconnected workflows

Rivet simply outpaces the competition, making it the clear choice for ​​gastroenterology practices. Download an Ebook to learn more about what Rivet Health brings to the table.

Team Up With Rivet Health

Implementing efficient patient revenue cycle management for gastroenterology practices means more than just avoiding denials. You’ve got to maximize revenue, keep patients informed, and reduce stress on staff. With Rivet Health, you can:

  • Get paid faster
  • Reduce denials
  • Stay compliant with payer and regulatory requirements 

Rivet Health’s healthcare revenue cycle management solutions are designed to help Gastroenterology practices identify gaps in their RCM workflows, recapture more revenue, and grow their practices. Want to take your practice to the next level?

Schedule a demo with Rivet!