“We love Rivet. We calculate patient responsibility and gain payment variance insight in seconds. It’s a piece of software we would never do without.”
Sharon Bromley, CEO at Chatham Orthopaedic Associates discusses how her team uses Rivet to compare contract allowables against actual payment and give patients up-front cost responsibility before care.
Chatham Orthopaedic Associates sought for an RCM solution that aided in contract management, payment variance insight, and patient responsibility estimates and found Rivet.
"We love Rivet," said Sharon Bromley, Chatham's CEO. "We calculate patient responsibility and gain payment variance insight in seconds. It’s a piece of software we would never do without."
Since using Rivet, Chatham has created over 25K estimates that equate to over $13M in patient responsibility, and actively manage 75+ fee schedules in Rivet.
Chatham also uses Rivet to detect thousands of dollars in payment variance (under and overpayment) to keep payers accountable.
"We love the payment variance reporting in Rivet. We have the highest level of transparency with Rivet that we couldn’t get anywhere else," Bromley said. "As a bonus, it’s also functional and simple to use, making it easy to gain big picture and granular insights in only a few clicks."
Learn more about Rivet's robust payment variance and patient cost estimate tools now: Schedule a Rivet demo